How much does an AI receptionist for a clinic cost?
It's the first question everyone asks us, and most providers dodge it. Here are the real numbers for an AI receptionist for a clinic, what each part includes and how to tell whether it pays off.
Two parts: a one-time setup and a monthly fee
The price of an AI receptionist splits in two: a one-time setup fee (at Noema, from €1,490) covering go-live, and a monthly fee (from €290/mo) for the running service. You're not charged by the hour or per message: you pay for a system that works.
Setup isn't just "switching on a bot": it's integrating it with your calendar, loading your treatments and prices, defining how it escalates to a person and testing it with real cases before go-live.
What the monthly fee includes (and why it's not a licence)
The monthly fee isn't paying for installed software: it's a living service. It covers hosting, maintenance, monitoring so it doesn't go down, model improvements and support when needed. An AI that touches appointments and patients needs someone behind it; if someone sells it to you "and that's it", be wary.
What varies between plans is conversation volume, channels (WhatsApp, voice) and the level of integration. You start with what you need and scale up.
How to tell if it pays off: the 5-minute calculation
Count the calls you miss each month at peak times, lunch hours and after hours. Multiply by the chance they were new patients and by the average value of a patient. If the result beats the monthly fee —and in an average clinic it usually does by a lot— the system pays for itself.
That's why we offer a 90-day ROI guarantee: if in three months you don't recover the cost in saved work or recovered appointments, we refund the setup.
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