AI 24/7 call & emergency agent for elevator maintenance
In elevator maintenance, a trapped person is an emergency that can't wait, and a night switchboard is expensive. Noema's AI voice agent answers every call 24/7, collects the details your written protocol asks for (is anyone inside, which building, which unit), immediately routes to the on-call technician with full context and logs every incident. Deciding what is urgent, and in what order it is attended, is always the on-call person. Compliance and peace of mind, without a night switchboard.
What it solves for your company
- Emergency calls 24/7 that need an immediate response.
- High cost of a night and weekend switchboard.
- Lack of logging and traceability of every call received.
How it works
Answers
Picks up every call 24/7, including nights and holidays.
Collects
Asks your protocol's questions and recognises the cases you defined. It does not assess severity or set priorities.
Routes
Alerts the on-call technician with full context and logs the incident.
Frequently asked questions
- How does it identify an emergency?
- We configure the rules of your own written protocol; when the caller says someone is trapped, it routes immediately to the on-call technician. The agent recognises the cases you defined: it does not assess severity or decide priorities.
- Does it log calls?
- Yes: it records every notice (time, type, details) for compliance and follow-up.
- How much does it cost?
- A tailored setup and a monthly fee based on volume. With a 90-day contractual guarantee.
- Does it replace the night switchboard?
- Yes, it covers 24/7 attention and only routes to the on-call person when needed.
24/7 coverage without a night switchboard
Book a free demo and see the agent take a people-trapped call and route it instantly.
Free demo