Three engagements. Every one starts with a conversation.
Every operation is different. Our proposals adapt to your volume, channels, languages and integrations. Request a proposal and you'll receive it within 48 hours.
Essential
To prove the impact with one channel and a clear objective.
- AI Receptionist on one channel
- Guided setup and deployment
- Standard integrations (calendar, CRM)
- Monthly reporting
- 14-day onboarding
Growth
For operations already losing customers to friction.
- +Multi-product (reception + web)
- +Multi-language out of the box
- +Advanced triage with human handoff
- +Inactive customer reactivation
Full operation
For multi-site operations or demanding requirements.
- +WhatsApp + voice + web + email
- +Multi-site · multi-team
- +Bespoke automations
- +Live executive dashboard
What people ask before signing up.
How much does it cost?
A one-time setup fee and a monthly fee, both tailored to your conversation volume and channels. We send a proposal with concrete numbers within 48 hours of the technical session.
Is there a lock-in period?
We don't tie you down with years of commitment: we work for results, not to trap you. The specific terms are set out in the proposal, in writing.
What does the setup include?
Full configuration, integration with your calendar and tools, loading your FAQs and treatments, testing and go-live. Typically in 14 days, and you spend just over half an hour on it.
What does the monthly fee include?
Hosting, maintenance, monitoring, model improvements and support. AI is a living service someone maintains when it breaks, not a licence you install and forget.
What's the difference between Basic, Pro and Enterprise?
Conversation volume, channels covered and the level of integration and support. You start with the plan you need and scale up as you get value from it. If you have more than one person at reception, Enterprise is your plan: we explain why in high-volume clinics.
Are voice minutes unlimited?
No, and be wary of anyone promising that. Every call minute has a real provider cost, so every voice plan carries included minutes and a written overage rate. At 60 days we review the cap against your real usage, at no cost to you. The maths, step by step, in how many minutes you need.
What if it doesn't work for me?
You get a 90-day ROI guarantee: if you don't recover what the system costs in saved work or recovered appointments, we refund the setup. In writing.
Are there hidden costs?
No. Third-party usage (for example, Meta's WhatsApp API) is detailed in the proposal before you sign anything. No surprises on the invoice.
Who owns the data and the accounts?
You do, from day one. We hand over full access to the infrastructure; if you ever leave, you take everything with you. No forced lock-in.
Want a tailored quote?
A 15-minute call: tell us your volume and we'll give you concrete numbers, with no commitment.
Where we go next.
We build in the open. These are the operational and product milestones we're chasing over the next 24 months.
Multilingual reception: general availability
Receptionist launch across health, hospitality and professional services.
Polyglot v2: 50 native languages
Expansion to 50 native languages with tone and register tuned to each market.
Operations OS: executive dashboard
Real-time dashboard with operational KPIs, alerts and optimisation suggestions.
Vertical Studios: packaged verticals
Sector packages for healthcare, hospitality, real estate and wellness.
Partner Network: white-label
Programme for agencies and partners that want to offer Noema under their brand.