Architecture
From a message to a decision, without friction.
Every product runs on a single orchestration layer: events arrive on any channel, are processed with context, enriched with your data, and end in an action: a booking, a reply or a contract.
GDPR · ROPAEU serversNo PII in logsEncrypted backupsSigned webhooksPer-user rate limit
noema.os / topologyActive deployments · EU
Latency
< 3s
WhatsApp p95 response
Availability
99.9%
Monthly SLA
Native languages
All
Detection + response
Onboarding
14 days
Kickoff to go-live
Tech stack
Top-tier technology, operated by us.
We don't improvise. These are the tools we build and maintain every agent with: battle-tested in production, hosted in Europe and under your control.
Frontend
Next.jsReactTypeScriptTailwind CSSVercel
Backend & orchestration
n8n (self-hosted)Node.js / FastifyEvolution APIREST & Webhooks
Data
Supabase (PostgreSQL)RedisGoogle SheetsEncrypted backups
AI & integrations
Claude (Anthropic)ElevenLabs (voice)Whisper (speech-to-text)WhatsApp Cloud APIGoogle CalendarGesden
Infrastructure
Dedicated VPS in GermanyDockerHTTPS (Caddy)24/7 monitoringReal-time alerts
All sensitive processing is self-hosted in Europe: health data never travels to third-party services outside the EU.
Production stack10 eines · 1 plataforma
Anthropic ClaudeWhatsApp Cloud APIn8nGoogle WorkspaceSupabaseElevenLabsWhisper (self-hosted)SlackCal.comHubSpotAnthropic ClaudeWhatsApp Cloud APIn8nGoogle WorkspaceSupabaseElevenLabsWhisper (self-hosted)SlackCal.comHubSpot
Infrastructure
Built on infrastructure your customers already trust.
Every deployment runs on the APIs and tools serious companies operate in production. Governance, observability and compliance from day one.
Compliance & data protection
GDPREU Regulation 2016/679
LOPD-GDDLO 3/2018 · Spain
EU AI ActEU Regulation 2024/1689
LSSI-CESpanish Law 34/2002
DPAData Processing Agreement per client
EU hostingServers in the European Union
Active engagements
Healthcare · active pilot
AI reception in Catalan over WhatsApp, 24/7, integrated with their agenda. Target metric: patients per month recovered who would have been lost.
Dental clinic · Osona
Go-live 2026 · pilot signed
Sales operations
Bespoke qualification and scoring system for new commercial actions in Catalonia. Integrated with the internal sales workflow.
Sales Operating System
Claude API · HubSpot · live
Positioning
Hyperverticalised, multilingual, productised. We don't compete on price. We compete on operational outcome.
Noema thesis
Founding team · 2026