IV. Architecture
From a message to a decision, without friction.
Every product runs on a single orchestration layer: events arrive on any channel, are processed with context, enriched with your data, and end in an action — a booking, a reply or a contract.
GDPR · ROPAEU serversNo PII in logsEncrypted backupsSigned webhooksPer-user rate limit
noema.os / topologyActive deployments · EU
Latency
< 3s
WhatsApp p95 response
Availability
99.9%
Monthly SLA
Native languages
30+
Detection + response
Onboarding
14 days
Kickoff to go-live
Production stack10 eines · 1 plataforma
Anthropic ClaudeWhatsApp Cloud APIn8nGoogle WorkspaceSupabaseVapi · RetellOpenAI WhisperSlackCal.comPipedriveAnthropic ClaudeWhatsApp Cloud APIn8nGoogle WorkspaceSupabaseVapi · RetellOpenAI WhisperSlackCal.comPipedrive
VII. Infrastructure
Built on infrastructure your customers already trust.
Every deployment runs on the APIs and tools serious companies operate in production. Governance, observability and compliance from day one.
Compliance & data protection
GDPREU Regulation 2016/679
LOPD-GDDLO 3/2018 · Spain
EU AI ActEU Regulation 2024/1689
LSSI-CESpanish Law 34/2002
DPAData Processing Agreement per client
ISO 27001In progress · 2026
Active engagements
Healthcare · active pilot
AI reception in Catalan over WhatsApp, 24/7, integrated with their agenda. Target metric: patients per month recovered who would have been lost.
Dental clinic · Osona
Go-live 2026 · pilot signed
Sales operations
Bespoke qualification and scoring system for new commercial actions in Catalonia. Integrated with the internal sales workflow.
Sales Operating System
Apify · Claude API · live
Positioning
Hyperverticalised, multilingual, productised. We don't compete on price — we compete on operational outcome.
Noema thesis
Founding team · 2026