AI and GDPR: can you use AI with patient data?
It's the question every clinic asks us: "can I have an AI that touches patient data?". The short answer is yes, but with conditions. Here are the ones that matter, no small print.
Minimise and justify
GDPR requires processing only the data strictly necessary for the purpose. An AI receptionist doesn't need the full medical record to book an appointment: just the minimum to identify the patient and find a slot.
Where the data lives
Processing and storing data in the European Union is key. At Noema, sensitive processing is self-hosted in Europe, and health data never goes to third-party services outside the EU.
Processing agreement and rights
Any provider that handles data for you must sign a data processing agreement (DPA) and respect patient rights: access, rectification and erasure. If a provider won't sign one, that's a red flag.
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